There are many factors to take into consideration when choosing which store to rely on when making a large purchase, including: product quality, staff, and reputation.
When it comes to Pettis, you will always find high quality products at a great price. We do extensive research into each product line we carry—and often test them out ourselves before making them available in-store. Our relationship with manufacturers takes us deep into manufacturing plants to see products being designed and constructed. This is just one of the reasons you can trust us to bring you top-quality.
Additionally, we promise when you walk in the door you will be greeted by welcoming staff members who will assist you with whatever you need. No question is too small! Everyone is trained thoroughly; when you are purchasing something as significant as a Softub, you don’t want to talk to employees who can’t answer your questions or who are unsure—you want someone who can confidently respond with a detailed understanding. That is exactly what you get at Pettis: employees who provide amazing answers, suggestions, and guidance so whatever product you purchase will be perfect for you.
Our customers have been sharing what they love about Pettis with us for decades in the form of letters, and now, via social media. Here are a few examples:
“Highly recommend Pettis, customer service is outstanding, they have gone above & beyond in addressing our pool “issues”, couldn’t be happier!”—Debbie F.
“Purchased new pool this summer. Great staff —friendly and knowledgeable. Would recommend without hesitation!”-Amy P-D.
However, if somebody feels their experience isn’t up to their (and our) expectations, we work with people to resolve the issue. This is just one way we stand behind what we sell and make sure to live up to our reputation. As a locally-owned business for over fifty years, we pride ourselves on being a great resource for our customers. We wouldn’t be in business without your confidence in us! Meet our staff here.