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Call us at 585-392-7711 or fill out the form below and our team will follow up to schedule your service and answer any questions.
Stress-Free Hot Tub Care, Handled by Experts
Professional Hot Tub Service & Maintenance Serving Monroe County and Surrounding Areas
Your hot tub should be a place to relax, not another item on your to-do list. At Pettis Pools, we take the stress out of hot tub ownership with professional service, maintenance, and seasonal care designed to keep your spa clean, safe, and ready to enjoy.
For over 60 years, homeowners across Monroe County and srrounding areas have trusted Pettis Pools for reliable, knowledgeable service.
Whether you need a one-time drain and clean, ongoing maintenance, or help closing your spa, our experienced technicians handle the details so you don’t have to.
Why Choose Pettis Pools for Hot Tub Service?
Trusted Hot Tub Service Professionals Serving East Rochester
& Hilton or Over 60 Years
Over 60 Years of
Local Experience
For more than six decades, Pettis Pools has provided dependable pool and hot tub service backed by deep industry knowledge and long-term customer relationships.
Certified, Experienced
Technicians
Our service team is trained to work on the hot tubs we sell and service, ensuring proper care, accurate diagnostics, and reliable repairs.
Preventative Care That Protects Your Investment
Regular maintenance helps prevent costly repairs, extend equipment life, and keep your water clean and balanced.
Flexible Service
Options
From one-time cleanings to monthly valet service, we offer service plans that fit different needs, schedules, and budgets.
Clear Communication & Transparent Pricing
You’ll always know what’s included, what to expect, and when service is scheduled — no surprises.
Local Support You Can Rely On
As a locally owned business, we’re here year after year to support your hot tub, not just sell it.
Get Clear Answers Before You Book
Not sure which service is right for your hot tub? A quick conversation with our team can help you understand your options, pricing, and what to expect, with no pressure.
Hot Tub Care That Works Around Your Life
Our service options are designed to keep your spa running smoothly — without the hassle of DIY maintenance.
One-Time Drain &
Clean Service
A deep clean for your spa and internal plumbing to remove buildup and refresh your hot tub when it needs it most.
Drain & Clean
Maintenance Program
Scheduled drain, clean, and care services throughout the year to keep your spa in peak condition.
Hot Tub
Valet Service
Hands-off monthly maintenance with the option to pay monthly or upfront — ideal for homeowners who want worry-free ownership.
Hot Tub Closing Service
Professional winterization to protect your spa and ensure proper setup when the season changes.
Professional Water Care & Equipment Checks
Routine inspections, water balancing, and equipment checks to catch issues early.
Service From a Team You Already Trust
We service the hot tubs we sell and support, so you’re not guessing who to call when you need help.
Hear From Our Happy Clients
Lisa C.
Great experience shopping for and purchasing our tub. Conor in East Rochester was patient and very helpful, Kyle,Vin and Gianni did a great job delivering our tub and setting it up. Explained how to fill and care for tub. Great experience start to finish!!
Read MoreRyan S.
We recently purchased a hot tub through Pettis, and the entire experience has been fantastic. From the moment we walked into the store, the staff was incredibly friendly and helpful—and they’ve continued to be just as supportive even after the sale.
Blaine, our sales rep, was especially great. He took the time to understand what we were looking for and helped us find a hot tub that fit both our needs and our budget. The delivery team was also excellent—friendly, efficient, and took the time to place the tub just right and walk us through the start-up process.
After everything was set up, we returned to the store and Blaine spent a lot of time explaining general maintenance and care. It really showed how much they stand behind what they sell. I highly recommend Pettis if you're looking for a hot tub and a team that truly cares about your experience.
Catherine G.
Pettis Pools is a lifesaver! Our whole system stopped working suddenly and they had us up and running in a day! Craig is so kind and knowledgeable and the customer service at Pettis is exceptional. It’s always refreshing to find a company who still takes such pride in what they do!
Read MorePlanning Hot Tub Service?
Here’s What to Know
Clear answers to common questions homeowners ask before scheduling service.
Do I need regular maintenance if my hot tub seems fine?
Yes. Routine maintenance helps prevent hidden issues, protect equipment, and keep water safe and balanced.
What’s included in a drain and clean service?
A full drain, interior cleaning, plumbing line purge, filter cleaning, equipment inspection, and refill.
What is Hot Tub Valet Service?
Hot Tub Valet Service is designed to take the stress out of spa ownership by providing professional cleaning, inspections, and seasonal care. Our technicians handle the detailed service work so your hot tub stays clean, safe, and ready to enjoy, while you take care of day-to-day water care between visits.
Do you offer one-time services or seasonal care?
Yes. We offer convenient one-time hot tub services as well as seasonal winterization to help protect your spa during colder months. These options are perfect if you need professional support at key times throughout the year.
Do you service all hot tub brands?
We provide expert service for all our brands and most others on the market. Didn't buy from us? No problem. Contact our team today to see how we can help.
How do I get started?
It starts with a quick conversation. We’ll review your hot tub, recommend the right service, and schedule a visit.
Enjoy Your Hot Tub, Without the Work
Whether you need a one-time clean or ongoing care, Pettis Pools makes hot tub maintenance simple. Our team is here to help you protect your investment and enjoy your spa with confidence.