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Field Service

Leaky filter system? Pump not running? Need help?

Our qualified technicians provide extensive service for above ground and inground pools.

** Please note: We do not currently work on gunite pools. They are a specialized area of pool care that we have chosen not to concentrate in.

Call Kim at (585) 392-7711 x102 or Eileen at (585) 392-7711 x114 or click here to submit a service request.

Below is a list of our most common requests:

Service Department Field Labor Pricing for Common Jobs

Bucket Test Used to determine if pool is leaking $80.00
IG Caretaker Open Caretaker Start-Up $110.00
IG Caretaker Closed Caretaker Winterize $110.00
Chlorinator Installation $140.00*
Cover Pool w/ Safety Cover $140.00
Cover Pool w/ Any Other Cover $160.00
Estimate Service Estimate – verbal or large job Free
Estimate for insurance or inspection (can be put towards future service) $75.00
Fencing Install Fencing Installation $85.00 per section
Install Filter Filter Installation $195.00*


Filter/Pump Labor Pump & Motor/Filter Combo Install (labor that exceeds 2 hours will be charged hourly rate) $260.00*
Frog Install Install FROG Mineral System $150.00*
Install Heater Heater Delivery & Install (Hef-T Pad not included) $280.00*
Heat Pump Labor & Delivery Heat Pump Delivery & Install (plumbing only – Hef-T Pad not included) $280.00*
Install Bypass Heater Bypass $275.00*
Heater Removal Heater Removal $140.00
How-To Instruction How-To for Pool & Equipment $80.00
Leak Detection Find Leak(s) – patching not included $160.00
Light Labor Light Replacement – Inground Pool $199.00
Replace IG Bulb Light Bulb Replacement on light $85.00


Replace Multiport Multiport Replacement on Filter $150.00*
Patch Liner Labor Patch Liner (without purchase of leak detection) $140.00 Up to 3 patches
Patch Liner (with purchase of leak detection) $90.00 Up to 3 patches
Removal of AG Pool Pool Take Down – Above Ground Round only. (liner to curb, we remove metal) *prices may vary $450.00
Pressure Test Pressure Test Underground Lines (up to 5 lines, add’l lines $25 each, does not include center drain) $160.00
Pressure Test with Leak Detection Pressure Test/Leak Detection Combo $250.00
Pump Labor Pump & Motor Install $160.00*
Pump & Motor Pick Up Pump & Motor Pick-Up for in-store repair $40.00
Pump & Motor Return Pump & Motor Return from in-store repair $40.00
Salt Gen Labor AG Salt Gen/Anode Combo Del & Install Above Ground $230.00*


Salt Gen Labor IG Salt Gen/Anode Combo Del & Install InGround $310.00*
Anode Install (after market) $100.00*
Sand Change AG

(combine with your opening and save $15)

Sand Change for AboveGround Filter (extra $50 to remove sand from site)Sand included up to 150# $209.00
Sand Change IG

(combine with your opening and save $15)

Sand Change for InGround Filter      (extra $50 to remove sand from site) Sand included up to 300# $269.00
Saturday Fee To accommodate service on a Saturday $25.00
Solar Reel Attach Attach Solar Cover to assembled solar reel $100.00*
Solar Reel Labor Attach Solar Cover and assemble solar reel $220.00*
Installation AG Skimmer Install AG Skimmer (add’l $75.00 fee to drain water 6″ below skimmer to be able to install) $180.00*
Spider Gasket Labor Spider Gasket Replacement $99.00*
Please see notes below:

*All product is additional. Above are labor prices only. Basic materials needed to complete a job are included in above pricing. Job may be subject to additional costs if materials above and beyond the basics are required.  

Miscellaneous services are charged at a rate of $80.00 for the first half hour or less; $140 up to an hour.; $70.00 per half hour after a full hour of service. Examples of miscellaneous services include: Jandy Valve installation, Ladder/Step Assembly, Liner being put back in its track, Scoop leaves & debris.

AG Wall Damage, Coping Repair,Drainage, IG Wall Repair, IG Skimmer Replacement, Return or Skimmer Line Replacement, Drain & Reset of Liner, Pump and Clean Pool and any other renovations will need to be physically looked at prior to quoting.

We reserve the right to only work on equipment that was installed by Pettis Pools.