A Word From Our Customers
We get letters from many customers who have taken the time to let us know how pleased they are with someone who did an outstanding job for them, with a renovation project, with the way they were treated, and more. These letters of support mean a great deal to us and serve to inspire us to try even harder to be the very best we can be.
We were new to the area and in need of a new pool service provider. The staff at Pettis was very welcoming and knowledgeable for our pool servicing. Aric was a great go-to resource for any and all of our pool opening questions and Mike has been a great help with any of our future pool projects. Will continue to use them moving forward for any of our pool needs!
These guys were superb! From the whole buying experience to the delivery of our hot tub. Will always recommend to friends, family and anyone I know interested in any pool or spa needs!
All of the folks at Pettis Pools have been outstanding to work with!! There have been a couple of bumps in my pool install but these professionals have gone above and beyond!
The two young ladies that have answered the phone are patient and connect you to the proper people. All of the managers have been attentive and accommodating with providing any information requested. The salesman was not overbearing and listened to us and helped us make good choices with all of the accessories.
This is what customer service is all about!
Thank you!!! 🙂
As we opened the pool for 2022 swim season, we were met with several surprise problems, but Pettis came to the rescue… Mike Bowen and john Napodano were extremely helpful putting a plan together and sending a crew out almost immediately. The Pettis crew of Andy and Aric were incredibly professional, patient, knowledgeable, helpful and were able to solve multiple problems with the liner and filter! Aric even came back the next day for a follow up to double check that everything was done right… True professional! Thanks Pettis… Special shout out to Aric for the extra help!
Everyone we had interaction with – sales, scheduling, delivery & setup – was friendly, knowledgeable, and professional. We used the sauna right away yesterday and should be able to get in the hot tub today. Thanks, Pettis!
Our new Wellis Libra hot tub was just delivered and we couldn’t be more satisfied with the entire staff and tub. Everyone has been great from sales to delivery and the staff on the phone in between. Thank you Pettis
I needed some advice and parts to repair my hot tub and called abs spike with Dale. He gave me 40 minutes of his time offering great advice. I diagnosed the problem and he had the part I needed in stock at a good price. This is how you win new customers. Thanks.
Great, friendly, and knowledgeable staff.
Family owned business, great people and service!
I am a new homeowner and prospective Hot Tub owner. And Jim was able to show me many options and talk about so many details that I myself would not have even thought of. I am very thankful for the help, and while I did not make a final decision yet, I am sure I will soon I am thankful for their expertise and level of knowledge.
Pettis Pools went above and beyond my expectations. We thought we had a broken hot tub on our hands, but Mike patiently walked us through what could’ve gone wrong and suggested we take out our motor and bring it to Dale to be seen. We were expecting worst case scenario but Dale found the problem right away. We walked away with a brand new motor THE SAME DAY!! My husband and I are so impressed with their knowledge and efficiency. Thanks for everything, Dale and Mike! Our hot tub is heating up as I type this and we are SO excited and grateful. We will use Pettis Pools for ALL future pool and spa needs!
Very easy to work with. Did a great job with the hot tub install
Excellent delivery and installation. Very professional. Top notch!
We just had a inground liner replaced by Pettis. All the people involved were very professional and took very good care of us. The final result was excellent and we are very pleased. Great crew, thanks!
Our salesman was Ron, he was great. Not pushy at all and very knowledgeable about the product he is selling. We bought a new wellis spa … thanks John and Ron for all the assistance.
Overall good service. Had some issues with delivery driver but nothing that necessarily reflects on the company itself.
Easy to deal with. Nice products. Good service.
The only local place that carries Poolife products. Expensive…but the staff is always knowledgeable and nice.
Changing to five stars as throughout the pandemic Pettis has been amazing. They have chlorine, equipment, etc and the staff is great. Been helping me all summer with water testing and we never have algae!
We purchased softtub from them the quality of the display seems great purchasing from Pettis was easy and they explained everything very well and delivery was in time frame they said delivery driver was very friendly
Great place! Always clean and service is great.
I Highly Recommend Pettis Pools.
I am new to the area and bought a home with an in-ground pool. I did not want the pool because I knew nothing about maintaining one. My grandson asked if I would open the pool for him. I was a little hesitant because the previous owner hadn’t opened it in five years. Oh, but what we will do for our grandkids. I called Pettis Pools on Manitou Road and talked to Mindi Barnes. She said they could open the pool for me and recommended my wife and I attend their pool school class. We attended the class, given by Karen Blossom. Karen taught us a lot. I went back several times with questions and Karen guided me all the way. She was very understanding and patient with me. I would not have made it without her help. I went from not wanting anything to do with a pool to properly maintaining and enjoying one. I can’t thank the owner John, Karen, Mindi, and the whole friendly staff at Pettis Pools enough for all of their help.
Bought a new hot tub from Pettis and would not recommend anyone else. They were great, cheaper than most surrounding areas and on time with the delivery. Installation crew was also awesome. Keep it up Pettis!
Great experience from the salesperson, finance department and delivery/ set up . Highly satisfied!
Shawn and Dale were able to fix my pool pump when another pool store could not And it only took them 20 minutes! Good people to work with!
Spacious ample parking . 53′ truck fits