A Word From Our Customers
We get letters from many customers who have taken the time to let us know how pleased they are with someone who did an outstanding job for them, with a renovation project, with the way they were treated, and more. These letters of support mean a great deal to us and serve to inspire us to try even harder to be the very best we can be.
Our salesman was Ron, he was great. Not pushy at all and very knowledgeable about the product he is selling. We bought a new wellis spa … thanks John and Ron for all the assistance.
Overall good service. Had some issues with delivery driver but nothing that necessarily reflects on the company itself.
Easy to deal with. Nice products. Good service.
The only local place that carries Poolife products. Expensive…but the staff is always knowledgeable and nice.
Changing to five stars as throughout the pandemic Pettis has been amazing. They have chlorine, equipment, etc and the staff is great. Been helping me all summer with water testing and we never have algae!
We purchased softtub from them the quality of the display seems great purchasing from Pettis was easy and they explained everything very well and delivery was in time frame they said delivery driver was very friendly
Great place! Always clean and service is great.
I Highly Recommend Pettis Pools.
I am new to the area and bought a home with an in-ground pool. I did not want the pool because I knew nothing about maintaining one. My grandson asked if I would open the pool for him. I was a little hesitant because the previous owner hadn’t opened it in five years. Oh, but what we will do for our grandkids. I called Pettis Pools on Manitou Road and talked to Mindi Barnes. She said they could open the pool for me and recommended my wife and I attend their pool school class. We attended the class, given by Karen Blossom. Karen taught us a lot. I went back several times with questions and Karen guided me all the way. She was very understanding and patient with me. I would not have made it without her help. I went from not wanting anything to do with a pool to properly maintaining and enjoying one. I can’t thank the owner John, Karen, Mindi, and the whole friendly staff at Pettis Pools enough for all of their help.
Bought a new hot tub from Pettis and would not recommend anyone else. They were great, cheaper than most surrounding areas and on time with the delivery. Installation crew was also awesome. Keep it up Pettis!
Great experience from the salesperson, finance department and delivery/ set up . Highly satisfied!
Shawn and Dale were able to fix my pool pump when another pool store could not And it only took them 20 minutes! Good people to work with!
Spacious ample parking . 53′ truck fits
Friendly, knowledgeable staff. Drive the extra distance for that reason.
Pettis had excellent communication with us throughout our purchasing experience. The men in the show room were very knowledgeable and friendly. It made our buying decision easy. The delivery was on time and the men were very professional.
My wife and I had been looking for a hot tub for over 3 months. Was told abut Softtub ,called and from the 1st call and email to the last ,they have been great. Customer service is key to a great company and I am telling you. They have the BEST!!.
They want to make you happy with every single aspect of the company. Sales to delivery!!
Will definitely recommend, and have already.
they are very friendly and nice people to work with
I have always been treated with the utmost respect over these many years..the staff is always so helpful and offers much guidance with my pool and spa mantainance…I’ll never go anywhere else !
Excellent customer service and very knowledgeable about pools. Free water testing.
I had great first time experience I will definitely recommend pettis for any hot tub/ pool service and sales
My wife and I purchased a new hot tub from Pettis and they are fantastic to work with !! Delivery was super easy and the crew installing knew exactly what they were doing !! Highly recommend!!
Pettis is a great local company. They have done a great job keeping what people need in stock if possible. The pandemic has been hard on all of us. It’s nice to see they are weathering the storm well and keeping their high level of customer service.
Very knowledgeable and plenty of pool supplies
Purchased an inground pool. From the sales rep, Zach, to the design and consulting, Kellie, and now installation of the pool has been nothing short of 5 STAR. If they had a 10 STAR rating they would get one. They treat every pool as if it was theirs. We would have no problem recommending this business for all your water needs. We were so pleased with the whole buying experience that we decided to purchase a hot tub as well.
The hot tubs they carry are top of the line. Very knowledgeable on all their products.
Great staff always helping in our needs
Pettis built our pool last summer during quarantine. They helped us make the best of a bad situation. The owner even gave us an amazing deal on a hot tub to help compensate us even though the construction delays were not their fault at all.
We were thrilled with all of the contractors Pettis sent to our home and today we have a beautiful inground pool because of their hard work. Kelli at Pettis is by far one of the best customer service reps that we’ve dealt with on any project. She has helped us with a few minor issues, customer service has been outstanding. Several of our family friends have built pools with competitors and after listening to some of their stories we’re happy we chose Pettis!