Meet the Team

Years with the company: 35 Years

“I welcome you to shop at Pettis Pools & Patio with confidence and trust because we care about what we do.”

Hobbies: Mentored for many years by Larry & Erma Pettis, John cares very deeply about carrying on the values that built Pettis Pools into what it is today. He enjoys greeting our longtime customers year after year and is always looking for ways to make the business better. In his limited free time, he enjoys golfing, wakeboarding, snowboarding, and travel.

Years with the company: Since birth!, Full-time since 1987

“It’s an honor to carry on my family’s business and help so many wonderful families live a happier and healthier life safe at home.”

Hobbies: Proud daughter of founders Larry & Erma Pettis, Julie grew up in the business and spent many years learning from her mom and working in the retail stores. In 2002 she founded Softub Express, a division of Pettis Pools, which has since grown to the 2nd largest Softub distributor in the country.

When Julie is not working, you can find her working out, spending time on a boat, hanging out with her hubby, and watching the Buffalo Bills!

Years with the company: 10 Years

“As Rochester’s premier pool builder, let us create the backyard lifestyle you’ve always dreamed of.”

Hobbies: When not working, Jim loves to golf and fish with his son. Even bad golf is good golf! He also likes to landscape and can make anything grow. He looks for the sickest plants at the nursery, always in the back corner, and makes them grow. He is also learning to sign and enjoys art and painting.

Years with the company: 24 Years

“The professionals at Pettis Pools & Patio will pamper you.”

Hobbies: Kathy is one of the sweetest people you will ever meet! Kathy enjoys educating people about the quality products that Pettis Pools carries and the joy they bring to people’s backyards. When not at work, Kathy spends time with her grandchildren which is her top priority.

Years with the company: 16 Years

“We look forward to taking care of your needs.”

Hobbies: In his spare time, James enjoys playing golf, fishing, and of course, spending time with his family!

Years with the company: 24 Years

“One of the best parts of working at Pettis Pools is making friends with customers”

Hobbies: Through the years, Jim has worked in nearly every department and has direct experience in maintaining multiple pools. Pool and spa water chemistry is one of the areas that he excels in. He is considered one of the Pettis Pools chemistry “experts”. He has gone through advanced training in water chemistry, sales, and business operations through the pool industry’s continuing education programs. Store merchandising is one of his favorite store responsibilities as it is a fun challenge that uses design sense, product knowledge, and spatial awareness. Outside of the industry, he has 25 years of bartending experience. He also has work experience in corporate security, project management, banking, and real estate.

In his spare time, Jim enjoys biking and spending time outdoors. He also loves to cook and entertain. He values spending time with my family more than anything.

Years with the company: 41 Years

“We’re a close-knit family here.”

Hobbies: Jeannie enjoys spending her spare time golfing, cooking, and spending time with her husband, 3 daughters, and their hubbies. Along with her 4, soon to be 5, awesome grandkids!

Years with the company: on and off since 2012

Expertise in the industry: Bookkeeping and Human Resources

Hobbies: Abbey enjoys spending time with her dogs, boating, updating their new house with her fiancé, and being outdoors.

Years with the company: 9.5 Years – Positively Pettis Award Recipient 2019

“I love working for Pettis Pools because we are a tight-knit family-like operation. I believe this gives us the ability to provide the best possible service that we can for our customers.”

Hobbies: Golf, golf, and golf! Zach loves to socially distance himself from others in the woods of local golf courses.

Years with the company: 9 Years

Hobbies: Karen loves anything creative including art, crafts, and gardening.

I am very excited to be a part of the Pettis team! I love working at Pettis because we are a close-knit family environment. I believe the close relationships we have together help build the positive relationships we have with our customers. In my free time I enjoy spending time with my dogs, fixing up my new house with my fiance and gardening.

Years with the company: 21 Years

“A friendly, knowledgeable staff is what we strive for.”

Expertise in the industry: A treasure trove of knowledge, Kelli now serves as our swimming pool concierge. She is the main point of contact for all inground and above ground swimming pool projects and will help you every step of the way.

Years with the company: 12 Years

Expertise in the industry: Mentored by retired owner Stephen Pettis for years, Jeff now capably leads his own crew and will build your dream pool flawlessly.

Years with the company: 11 Years

Expertise in the industry: Mentored by retired owner Stephen Pettis for years, Steve now capably leads his own crew and loves transforming people’s backyards. One of our hardest workers, Steve will always go the extra mile for you.

Years with the company: 6 Years

Years with the company: 5 Years

Years with the company: 35 Years

“We care about the quality of work we do and we care about our customers.”

Expertise in the industry: Kevin has 40+ years of experience in the swimming pool industry. His breadth of knowledge is incredible and we’re fortunate to have him.

Years with the company: 13 Years

Expertise in the industry: Andy worked in the Pettis Pools inground department for several years before transitioning to service a few years ago. He is well versed in all things swimming pools and does great work. Andy primarily focuses on new installations of heaters, heat pumps, salt systems, and filters.

Years with the company: Spent 7 seasons with Pettis previously and has returned full-time in 2021.

“I am passionate about my job.”

Expertise in the industry: Mike spent 7 seasons in our field service department previously and learned most aspects of field service.

Hobbies: Cooking, hiking and spending time with his family.

Years with the company: 19 Years

“Do the job right.”

Expertise in the industry: Al installed above ground swimming pools for many years before joining our service department. Incredibly experienced, Al mainly installs our vinyl liner replacements and LoopLoc safety covers and does a tremendous job. You can feel very confident with Al on the job.

Years with the company: 30 Years

“We’ll make your old pool look like new!”

Expertise in the industry: An already experienced pool builder when he joined Pettis Pools, Jim has been an invaluable part of our team for three decades! Specializing in vinyl liner replacements and LoopLoc cover installations, Jim is extremely conscientious about his workmanship.

Years with the company: 16 Years

Years with the company: 3.5 Years

“I’ve been working in the Service Dept. at Pettis Pools for the past 4 years, and I am so glad to be a part of the Pettis Family. Being in the service field, I’ve encountered hundreds, if not thousands of new faces. It’s an honor to be able to continuously service our community’s pools and keep families happy year after year for openings, closings, installs, and general service.”

Hobbies: In his spare time, Alex enjoys spending time with his fiancé and newborn son. They like going on hikes, as well as traveling to different states and parts of NY. Alex also loves to cook whenever he is not at work. His specialty is homemade chicken noodle soup and chili. Yum!

Years with the company: 7 Years

“Here at Pettis, we help plant and water seeds that grow into decades of enjoyable memories, thus why we’ve been voted the #1 pool store for well over a decade.”

Expertise in the industry: Anthony is experienced in most aspects of service including openings and closings, pump & motor repair and new installations, heater installations, salt chlorine generator installations, and diagnostics and repair, electrical troubleshooting, and spa service. In his spare time, he enjoys making music in his home studio and has written a couple of jingles for us.

Years with the company: 1 Year

Years with the company: 11 Years

“Our responsibility is your relaxation.”

Expertise in the industry: Dale specializes in taking care of any problems you may have so you can get back to relaxing as fast as possible. He can solve most problems by troubleshooting over the phone but is an experienced field technician as well.

Hobbies: When not working, Dale enjoys spending time with his family and dogs.

Years with the company: 3 Years

“An aspect of my job I really like is the long drives to places I haven’t been in NY.”

Expertise in the industry: Lou is a PHTA CHTT certified pool and spa hot tub technician. He is frequently on the road performing service and enjoys solving issues so people can get back to enjoying their hot tubs. In addition to being a certified hot tub technician, he also is well versed in parts and pump repairs.

Hobbies: When not working, Lou likes to play video games, listen to music, and drive. He is currently looking for a project car to work on in his spare time.

Years with the company: 3 Years

“Pettis Pools takes care of its customers and its employees as if they’re family.”

Expertise in the industry: Pedro’s favorite area to work is spa service. He loves the troubleshooting and problem solving that comes with the job. When he finds the solution to a spa service call, he feels very accomplished. On the weekends he drags races professionally with his family and has a few race cars of his own.

Years with the company: 13 Years

“I’m so thankful to Pettis for welcoming not only me but also my son Cade and my daughter Carli, into the family all those years ago!”

Hobbies: In Jennifer’s free time, she loves to travel, she and her kids love going to Disney World and the beach! As often as possible she likes to spend her time in the sunshine, it brings her total joy. Her children are the absolute best thing she has ever done and they definitely keep her on her toes.

Years with the company: 6 Years

“I love working in a family atmosphere where everyone strives to make the customer experience the best it can be.”

Hobbies: When not working, Dianna loves spending time with her husband, 3 children, and dog. Dianna also enjoys home improvement projects, spending time in the outdoors, and reading.

Years with the company: 4 years

“I really enjoy talking with and helping customers.”

Hobbies: Erin enjoys spending time with her family, walking her dog, hiking, & shopping!

Years with the company: Joined Nov 2020

I recently started with Pettis in November 2020 and I am excited to be part of this amazing family run company that has such a positive reputation in our community. I am looking forward to contributing to the ongoing success of Pettis.

Hobbies:When I’m not working, my wife and I enjoy watching our kids play soccer, basketball, baseball and of course, lounging in the pool. I am also a lifelong karate student with a second degree black belt.

Years with the company: Joined Nov 2020

“I love playing a role in making a customer’s vision come to life and enjoy being able to solve a problem daily”.

Hobbies: Outside of Pettis, Mike enjoys blowing off steam at the gym and likes to use his creativity to build things – arcades, household items, or his wife’s latest project.

Years with the company: 16 Years

“We provide fast, friendly, and professional deliveries.”

Hobbies: John likes muscle cars and loves going to car shows and cruise nights. He also enjoys spending time and home with his family and friends.

Years with the company: 4 Years

“Pettis gives me the chance to see some of the best parts of New York State.”

Expertise in the industry: Kyle is one of the main delivery crew members on our hot tub and sauna deliveries. He has learned a lot in his time with Pettis, and we look forward to his continued growth and success. In his spare time, Kyle enjoys artistic activities, painting, drawing, SFX makeup, and costume design.

Years with the company: New to Pettis Pools 2020

“I like delivering hot tubs to people’s houses.”

Expertise in the industry: Brand new in 2020, Jacob has been doing a great job for us with our many hot tub deliveries. Each delivery is different, and he enjoys seeing the locations our hot tubs are going and doing a good job for the customer. Another plus, he likes a clean vehicle!

Hobbies: For fun, Jake enjoys RC Car racing with his dad and fishing.